This software is designed to automate and monitor
the basic operations of a wireless internet service
provider. It allows you to track and monitor the
full cycle of connecting people from the call to
the call center to the installation of equipment
and technical support. It allows you to keep track
of equipment in automatic mode, monitor the frequency
of radio modules and channel widths at base stations.
Basic functional characteristics:
- Storing users' contact information, history of payments
and requests,
- Storage of information about the devices involved
in the construction of the network, their models,
places of installation,
- Collection of regulatory documents, monitoring the
compliance of frequencies of installed devices,
accounting for communication channels,
- Updating software on installed devices, collecting
information about models,
- Monitoring the availability of all critical devices
and notifying interested parties of their status,
- Employees authorization in the system, distribution
of access to the necessary sections and tasks,
- Recording all of the company's telephone conversations,
their registration to assess the quality of performance
of call center operators, managers, technical support,
- Integration with billing systems via API.
Price is calculated personally.